Custom Tours
Would you, for personal reasons such as your state of health, have difficulty visiting the museum during regular public opening hours or need additional time, space or support on a guided tour? Please contact our reservations department in order to discuss available possibilities via email or call + (0)20 5231 730.

Wheelchairs & Mobility Scooters
For safety reasons, it is not possible to visit the museum on a mobility scooter or in an electric wheelchair. You may, however, make use of our loan wheelchairs. These can be reserved via email or call + (0)20 5231 730.

Care Assistants
If you visit the museum with a care assistant, he/she is not required to pay admission.

Guide Dogs
Registered guide dogs are allowed. Pets are not permitted in the museum. A museum floor plan is available for wheelchair users and visitors with disabilities.

The museum provides disabled toilet facilities.

The museum offers stools for hire during your visit, which are light and easy to carry around with you. Stools are available from the information desk by the entrance.